April 2000
SA205 : SYSTEMS ANALYSIS

QUESTION 3

Total Marks: 15 Marks

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Question 3

During the requirements determination phase,data is collected from users through different data collection techniques.This information is documented,and the requirements specification forms an important piece of documentation for the subsequent phases of development.

(a)(i)Name two data collection techniques.[2 marks ]
(ii)Explain when each data collection technique named in part (i),should be
used.[2 marks ]
(i)One mark should be awarded for each technique named (up to a maximum of two marks). Examples include the following:
• Interview.
• Questionnaire.
• Documents review.
Other valid answers should also receive credit.
[2 marks ]
(ii)One mark should be awarded for each scenario named (up to a maximum of two marks). Examples include the following:
• Interview:where small numbers are involved and qualitative information is
to be collected.
• Questionnaire:where the target population is large and quantitative
information is crucial.
• Documents eview:eviewing an organisation ’s records and reports as a means to have an insight into the organisation ’s operation.
Other valid answers should also receive credit.
[2 marks ]

(b)Decision trees are one of the tools that can be used for documenting business processes.List two other tools which can be used to define requirements specifications.[2 marks ]
One mark should be awarded for each tool named (up to a maximum of two marks).
Examples include the following:
• Decision tables.
• Structured English.
Other valid answers should also receive credit.
[2 marks ]

(c)Translate the following pseudo-code into a decision tree.
If Credit Limit is exceeded
  If Payment History = Good
    If Purchase > 200
      Refuse credit
    Else
      Refer to manager
    Endif
  Else
    Refuse Credit
  Endif
Else
  Allow Credit
Endif
[9 marks ]
Marks should be awarded as indicated below:

[9 marks ]