August 2000
PM217 : PROJECT MANAGEMENT

QUESTION 1 (Compulsory)

Total Marks: 30 Marks

• Question 2
• Question 3
• Question 4
• Question 5
• Cover Page

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SUGGESTED SOLUTIONS
for Question 1

(a) What is a system development method and what forms might it take? Discuss the advantages and disadvantages of developing an in-house systems
development methodology. [4]

(b) One of the major stages of the system development life cycle is
“Maintenance”. [4]
(i) What are the two primary aims of the maintenance stage?
(ii) List two deliverables from the maintenance stage.

(c) What is configuration management? Explain how this methodology can have advantages for both customers and for project staff. [3]

(d) How does the process of understanding user’s needs and requirements
contribute to the success of project management? [3]

(e) List three arguments that could be used to convince difficult customers to
co-operate. [3]

(f) What is involved in the process of evaluating projects? [2]

(g) There are many techniques that are used to evaluate a system. In this context, explain the term acceptance testing. What decision might rest on the result of the final acceptance test? [2]

(h) List and describe three commonly used team structures. [6]

(i) One possible method of cost estimation and work performance management is the fifty-fifty rule. Use a detailed diagram to explain this very simple approach. [3]