August
1999 QUESTION 1 (Compulsory) Total Marks: 20 Marks |
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questions
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| (a) | A number of challenges arise in the process of
constructing and running an efficient information system. Identify and describe three such
challenges.
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[6] |
| (b) | Discuss two advantages and two disadvantages
of locating data processing activities within a user department.
|
[4] |
| (c) | 'On the job' training is one method for
training staff in an organization. Briefly discuss two other methods that may be used in
training staff.
|
[2] |
| (d) | The monopolistic and
laissez-faire approach are two approaches to managing end-user computing and
development. Discuss one advantage and one disadvantage of each approach.
|
[4] |
| (e) | Many system executives believe that
outsourcing will decrease their influence and control. Give two suggestions for helping to
prevent these executives from losing control in outsourcing.
|
[4] |