Dec1999 IM218 : Information Management (Question 1)

(a)	Security management is an important aspect of information management. (i) Briefly describe the purpose of security management. [1 mark] (ii) Give an instance of security management, and explain why this instance is an important issue. [2 marks]	[3]
(b)	Explain the difference between a job description and a job specification. Give one feature that might be mentioned in a job description, and one that might be mentioned in a job specification.	[3]
(c)	A certain off-the-shelf application package does not quite address the needs of your organization. Identify two alternative solutions to this software acquisition dilemma, and give one disadvantage of each solution.	[4]
(d)	Separation of data processing functions aims to limit the role of individuals in computerizing a system, in order to reduce opportunities for breaches of security. Briefly discuss three means of achieving such a separation.	[3]
(e)	Suggest two methods for reducing corrective maintenance of software.	[2]
(f)	Outline the monopolistic and laissez-faire strategies for managing end-user computing and development. For each strategy, provide a brief description, and indicate its advantages and disadvantages.	[6]
(g)	The estimated total cost of a data centre for a month is $180,000, including estimated resource costs for paper ($20,000 for 20,000 pages), disk space ($80,000 for 40 gigabytes), and cpu time ($60,000 for 500 hours). (i) What are the estimated overhead costs for the month? [1 mark] (ii) Calculate the unit rates for these three resources. [4 marks]	[5]
(h)	Facilities management (FM) is one variety of outsourcing. (i) Explain what is involved in FM. [1mark] (ii) Discuss two benefits that FM might provide to an organization. [2 marks] (iii) Why might privacy be an issue when using FM? [1mark]	[4]