December 1999
SD206 : SYSTEMS DESIGN

QUESTION 5

Total Marks: 15 Marks

• Question 1
• Question 2
• Question 3
• Question 4
• Cover Page

Click to access
SUGGESTED SOLUTIONS
for Question 5

(i)When a new system is being implemented,who determines the associated training strategies?[2 marks ]

(ii)What determines the amount of training an individual receives?[1 mark ]

Each of the following is a source of training.For each,state whether they are suitable for training primary users,secondary users,or both:

(i)Other system users.[1 mark ]

(ii)External paid trainers.[1 mark ]

(iii)In-house trainers.[1 mark ]

(iv)Systems analysts.[1 mark ]

(v)Vendors.[1 mark ]

State the type of training would you provide for the following individuals:

(i)John,who learns best by ‘seeing ’.[1 mark ]

(ii)Rick,who learns best by ‘hearing ’.[1 mark ]

(iii)Dave,who learns best by ‘doing ’.[1 mark ]

(i)List one benefit and one drawback of on-site training.[2 marks ]

(ii)List one benefit and one drawback of of-site training.[2 marks ]