April
1999 QUESTION 3 Total Marks: 20 Marks |
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| (a) | What is End-User Computing (EUC)?
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[2] |
| (b) | Identify and briefly discuss four factors that
have contributed to the growth of EUC.
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[4] |
| (c) | Discuss the benefits and problems of End-User
Computing and Development (EUC/D) with respect to the cost and efficiency of information
system use in an organization.
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[4] |
| (d) | Describe three application of EUC/D benefiting
workgroups, and three applications benefiting individual users.
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[6] |
| (e) | To enable your IT department to respond quickly in supporting end-users in the development and use of their own information systems, you are going to implement an Information Centre. Briefly describe the four steps involved in setting up such as information centre. | [4] |