April 1999
IM218: INFORMATION MANAGEMENT

QUESTION 1 (Compulsory)

Total Marks: 20 Marks

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SAMPLE STUDENT'S SOLUTIONS
for Question 1

 

(a) What information, as opposed to data, in the context of information management? Identify two properties of information, and explain the difference (with respect to these properties) between information suitable for operational control and information suitable for strategic planning.

 

[6]
(b) Outline two reasons for an organization to provide continuous training for its staff.

 

[2]
(c) Give an example, with the aid of a diagram, of a career ladder for a small data processing department.

 

[4]
(d) Explain the difference between theoretical and physical benchmarking of hardware proposals. Why are two separate benchmarking processes used?

 

[2]
(e) Explain what is meant by the term separation of EDP functions; in particular, what is the purpose of this separation? Give two guidelines for achieving this separation.

 

[4]
(f) What is a firewall? [2]