August 2000
IM218 :INFORMATION MANAGEMENT

QUESTION 1 (Compulsory)

Total Marks: 30 Marks

• Question 2
• Question 3
• Question 4
• Question 5
• Cover Page

Click to access
SUGGESTED SOLUTIONS
for Question 1

(a)There are four different approaches to maintenance:
•corrective maintenance
•adaptive maintenance
•perfective maintenance
•preventative maintenance
(i)Explain each of these four approaches.[4 marks ]
(ii)How can the need for adaptive maintenance be reduced?[2 marks ]

(b)Apart from visual screening,suggest and carefully describe three techniques used in initial applicant screening during recruitment.In each case,explain why or how a candidate would be removed from further consideration as a result of the screening. [6 marks ]

(c)A risk control decision could place a risk in one or more of the following six categories:
(i)to be retained
(ii)to be transferred
(iii)preventative action is required
(iv)detection of occurrence appropriate
(v)effect of occurrence may be reduced
(vi)disaster recovery required
For each category,give a realistic example of a risk that might be placed in that category, and explain why such a decision might be taken.
[12 marks ]

(d)Your organisation is planning to set up a data processing department.The management has found that there is a shortage of capable managerial and data processing staff in the organisation.Recruitment of profficient managerial and data processing staff is difficult at the present time.
(i)Should the organisation adopt a centralised or dispersed way of organising the data processing department?Explain your answer.[2 marks ]
(ii)Discuss two advantages and two disadvantages of your choice.[4 marks ]