August 2000
IM218 :INFORMATION MANAGEMENT

QUESTION 5

Total Marks: 15 Marks

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Question 5

(a)A good project manager is needed to ensure that the project objectives are achieved to on time and within budget.
(i)Give three qualities of an ideal project manager.[3 marks ]
(ii)Explain the three major activities in project management.[6 marks ]
(a)
(i)Three qualities of an ideal project manager:
•technical competency
•ability to lead
•effective planner
•ability to control
•sensitive to the environment
any three points from the above,1 mark for each point
[3 marks ]
(ii)The three major activities in project management:
•estimating:assess the project (1 mark),identify activities (1 mark),identify
resources required (1 mark),consider historical data (1 mark)
1 mark for each of the explanation points,to a maximum of two marks,no marks for the heading ‘estimating ’
•organising:educate team members (1 mark)on responsibilities (1 mark)schedule and organise resources (1 mark)
1 mark for each of the explanation points,to a maximum of two marks,no marks for the heading ‘organising ’
•controlling:formal progress reviews (1 mark)and reports (1 mark),revision of schedules (1 mark),reassignment of resources (1 mark)
1 mark for each of the explanation points,to a maximum of two marks,no marks for the heading ‘controlling ’
[6 marks ]

(b)In the DP department of a particular organisation,an application development team is made up of three application managers,six project leaders and twelve programmers.The three application managers report directly to the DP manager,and the six project leaders report to their respective application managers.Each project leader leads a group of two to three programmers.
(i)What kind of team structure do you think is suitable for the above application development team?[1 mark ]
(ii)Give three characteristics of the types of project for which the team structure you have identified in (i)is particularly suited.[3 marks ]
(iii)Identify and describe a major disadvantage of the type of team structure you have identified above.[2 marks ]
(b)
(i)Hierarchical [1 mark ]
(ii)Chracteristics of projects suitable for a hierarchical team include
•projects involving development of hierarchical software products since these can be easily subdivided between teams (1 mark)
•projects which include repetitive or similar tasks (1 mark)
•projects where the technology is stable (1 mark)
•projects in which problems are well-de .ned (1 mark)
•projects which are large (1 mark)
Any three of the above,1 mark each [3 marks ]
(iii)Technically competent programmers are lost through promotion to management roles where salaries and prestige are greater.[2 marks ]