August 1997
IM218: INFORMATION MANAGEMENT

QUESTION 4

Total Marks: 20 Marks

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SUGGESTED SOLUTIONS
for Question 4

4. You are employed within an organisation that has recently moved towards end-user computing.
(a) What is end-user computing? [2]
(b) Briefly explain three alternative approaches to the management of end-user computing. Which of these would be most appropriate for your organisation in the short term? [4]
(c) What are the potential benefits of end-user computing? Which of these are most likely to arrive in the short term? [4]
(d) Explain the potential problems and challenges of end-user computing. [6]
(e) When is end-user development likely to be successful? [4]