August
1997 QUESTION 5 Total Marks: 20 Marks |
Click here to access other
questions
Click to access |
| 5. | Performance evaluation and maintenance are essential aspects of systems management. | |
| (a) Explain exactly what is meant by performance evaluation. | [2] | |
| (b) Describe the process of performance evaluation, explaining what is involved at each step. | [8] | |
| (c) Suggest two ways in which we can reduce the cost of software maintenance. | [2] | |
| (d) Identify and describe four types of, or approaches to, system maintenance. | [8] |