December 1998
IM218: INFORMATION MANAGEMENT

QUESTION 2

Total Marks: 20 Marks

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SUGGESTED SOLUTIONS
for Question 2

2. (a) The acquisition of a piece of hardware begins with a determination of needs and a preliminary investigation. Explain with the aid of examples exactly what is involved in each of these steps. [6]
(b) The next step in the hardware acquisition process may involve a request for proposal:
(i)   what is a request for proposal? [2]
(ii)   why would we wish to send out a request for proposal? [1]
(iii)  when is a request for proposal unnecessary? [1]
(c) A proposal may be evaluated by theoretical and physical benchmarking:
(i)  What is theoretical benchmarking, and why is it important? [2]
(ii)  Is it better to conduct physical benchmarking at your own site or at the vendor’s site? Explain your answer. [2]
(d) List and explain three reasons why software acquisition may be more complex than hardware acquisition. [6]